We now offer more than 4000 items, and we want to be sure that you can find them!
The Site Map below highlights only a small selection of our pages! We also have a Search Box on the left of any page, and Category Buttons with drop-down Menus.
Information collected during our checkout process is encrypted and processed on a secure server. Financial information is not saved or stored in any manner.
We accept qualified returns received within 3 weeks of delivery.
Important: To return items, you must notify us within 3 Days of receipt so that we can authorize the return and give you shipping instructions.
We regret that we cannot offer refunds on Sale, Clearance, Personalized or Custom-Made items. Items received by us in used or damaged condition will not be accepted for refund. Shipping costs are refunded only in the case of errors on our part.
We have well over 4000 offerings from which to choose! Use our Search Box and our Site Map as well as our Category Buttons on the Menus to assist you in finding what you need.
In addition to the generous discounts we offer on Bulk Teaware, we are often able to discount other items in bulk such as select Tea Party and Wedding Favors. Be sure to give us a call!
In-stock items ship within 5 business days, although they usually ship much sooner. Handcrafted and Customized items often take longer, and we try to mark these on the site for you. If you need your order by a certain time, please check on processing time with us to avoid disappointment.
Unfortunately, it does occasionally happen. Be sure to let us know right away so that we can send our carrier to pick up any damaged items. Once this is done, we can reship your items or process a refund.
Please visit our Shipping page to view our full chart of both domestic and international shipping charges. You will always get a chance to view your shipping charges before you complete our checkout process.
We use a variety of shipping carriers including FedEx, UPS and USPS. You will receive tracking numbers by email when your items ship. Priority Mail takes 2-3 days. You can check our UPS Map for approximate UPS shipping time.
We ship almost everywhere in the world! We will work with you to find the safest, fastest, most reasonable way to ship your order. **Please remember that our shipments may be delayed in customs once they reach your country.**
We offer discounts for sets of 6, 48 and 96 (some 108) teacups right on the site! If you need an amount greater than what is listed, call us for the best offer you can find!
Looking for the rest of your order? Items in your order may be shipping from several locations, especially if you have purchased any of our lovely handcrafted products. The first delivery that you receive from us may not contain all of your items, but the rest will follow!
No. Although PayPal is one of our payment options, we have many others including using any major credit card on our secure checkout pages or sending a check.